30 Apr'24
01 May'24
1 room, 2 guests
the DOUGLAS, Autograph Collection
British Columbia | Tue, 30 Apr - Wed, 01 May | 1 Room, 2 Adults
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Amenities
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About
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No rooms available
the DOUGLAS, Autograph Collection
5-star Hotel · Vancouver
4.0/5
(241 reviews)
Amenities
Valet parking
Bell staff/porter
Casino
Hiking
Pool Table
Gym
Property rules
Check-in: After 04:00 PM, Check-out: 12:00 PM
About property
BC Place Stadium - 0.2 km / 0.1 mi
Vancouver False Creek Seawall - 0.3 km / 0.2 mi
False Creek - 0.3 km / 0.2 mi
Rogers Arena - 0.6 km / 0.4 mi
Queen Elizabeth Theatre - 0.7 km / 0.4 mi
Orpheum Theater - 0.7 km / 0.4 mi
Vancouver Central Public Library - 0.7 km / 0.5 mi
Commodore Ballroom - 0.8 km / 0.5 mi
David Lam Park - 0.8 km / 0.5 mi
Robson Square - 1 km / 0.6 mi
Granville Street - 1 km / 0.6 mi
Robson Street - 1.1 km / 0.7 mi
Dr. Sun Yat-Sen Classical Chinese Garden - 1.1 km / 0.7 mi
Vancouver Art Gallery - 1.2 km / 0.7 mi
Pacific Centre Shopping Mall - 1.2 km / 0.7 mi
The nearest airports are:
Vancouver Harbour Flight Centre (CXH) - 2.5 km / 1.6 mi
Vancouver Intl. Airport (YVR) - 14.1 km / 8.8 mi
Pitt Meadows, BC (YPK) - 38.7 km / 24.1 mi
Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 121.7 km / 75.6 mi
Sechelt, BC (YHS-Sunshine Coast Regional) - 65.1 km / 40.5 mi
The preferred airport for the DOUGLAS, Autograph Collection is Vancouver Intl. Airport (YVR).
Amenities: Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer a spa tub or a steam room. This Art Deco hotel also features complimentary wireless internet access, concierge services, and wedding services.Business Amenities: Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Vancouver? This hotel has 23067 square feet (2143 square meters) of space consisting of a conference center and 13 meeting rooms. Self parking (subject to charges) is available onsite.Dining: Enjoy seafood at The Victor, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 5:00 AM to 11:30 AM for a fee.
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Location
Vancouver, British Columbia, V6B 0R3
Ratings & reviews
4.0/5
(241 reviews)
5
142
4
44
3
25
2
15
1
15
Location
Rooms
Service
Value
Hygiene
Housekeeping a minor issue
4/5
·
PigaPiga60 on Apr 12, 2024
Nice hotel in a slightly inconvenient location for the average tourist. Very convenient if you are attending BC place or Rogers arena; plus handy for YaleTown etc. We had a car so transport was no problem, but there are buses and Yale-Roundhouse Station is about 10 minutes walk. The hotel is lovely, very clean and comfortable. We were met by staff who took us and our bags up to the check-in floor. You only have to do it once to understand the layout. The Douglas is attached to the JW Marriott so there are lots of options for dining and entertainment (Casino) There is a couple of coffee shops across the road too. I found the Yeti cooler box a poor substitute for an actual fridge, but it worked OK to chill a bottle of wine etc. The only other quibble I had was housekeeping. I feel that at a hotel of this level, there should be no debate about daily refreshing. We got back on Saturday mid-afternoon and to find the room as we left it. I have no problem with making my own bed, but do appreciate the basic level of clean towels and garbage removal. Anyway we spoke to the staff and had no more issues.
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The Best Marriott in Western Canada!
5/5
·
Ross B on Mar 01, 2024
Once you get used to this property it's not just a hotel, but an epic staycation. I've stayed here maybe 20 nights in the last year and was treated the same from night 1 to recent. Here are some of my favorite highlights: Pros: - Fitness lovers this is your hotel. You get access to the JW 16th floor gym which is better than Equinox. Squat racks, machines, not busy, kept clean next to the spa. Step outside for a rooftop hot tub after your workout. Yes you have to walk to the other side of the property. - Decor - Being a modern property the rooms, hotel, check in desk, restaurants, gym, everything is curated and new. The rooms are more appealing than the JW. (less the desk "chair"). - Amazing service - Here are some examples of how helpful the staff has been: free kombucha, beer and coffee on check in, sometimes snacks. Once brought up a roller bed at 2am for a friend of mine to crash on short notice. Make sure you have the Bonvoy App - I've requested ice, glasses, robes, slippers etc, even wine. They reply and deliver your items promptly, even if you're in the shower or away, they'll leave it at your door or in the unit at your request. The response time on the app is faster than most Marriott hotels. I forget the names of everyone at the desk but from managers to agents everyone is very helpful and friendly. - Recognition of Marriott status - This might be niche but I've found the hotel to be great at this. Upgrades on check in when possible, very strong platinum room service breakfast offering (less a couple poor menu items..), always late checkout with a standard room, early check in, I always here the staff say thank you even for silver members, I like this. You won't get access to the JW lounge which is very good, however I actually prefer the rooms in the Douglas, and the lounge isn't worth $150 extra room rate. The only cons I can think of are: - Platinum (free) breakfast quality - This one confuses me as it's not cooked in a "real" restaurant but some mystery kitchen. The pankakes are out of this world and you get great coffee and even fancy juices, but then basics like the scrambled eggs are some of the worst I've had, not sure how they do the eggs.. doesn't bother me as it's free and you get 2 items. - Not a place to do work in the rooms. Unfortunately, the sunken leather desk chair will break your back in <5mins unless covered with cushions. I assume they bought these for the aesthetic however it seems like a miss. Some people have to do work even during a leisure stay. Best place to do work is the Honey Salt restaurant downstairs at JW (also great real breakfast $), or the large table in the Douglas lobby level. - Yes it can be a party property on the weekends however as long as you're not on floor 7 above the nightclub (d6) you won't hear a thing. Looking forward to my next stays at this awesome unique hotel.
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Wouldn’t stay again
2/5
·
Darci L on Dec 06, 2023
So we were only here for a short 2 days. Though the room 'looks' nice here is what happened. 1. Very confusing on where to check in, why aren't there signs or an email prior? 2. We are in room 1664 which the front desk person said they are happy to upgrade us to the top floor, not telling us that it is right beside the service elevator which makes grinding, banging, clacking noises 24/7. Thanks but no thanks to the 'upgrade'. 3. I was unpacking and saw something on the floor, I assumed it was mine, nope a USED CONDOM wrapper, so how well are they cleaning? 4. Every single floor we have been on we go to use the sanitizer and it is empty. 5. The gym didn't even have wipes, also empty. 6. We did call the front desk the next day and they offered to move us to another room on a lower floor away from the service elevator but now we are unpacked and leave tomorrow anyhow. No point. Thank god I brought earplugs. It is like they don't care. We would never stay here again. I would stay at the parq JW Marriott, it was much better, big gym, pool and no noise or condoms. LOL.
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Prime Location, Excellent Choice
5/5
·
aayushrivastava on Nov 11, 2023
The location earned full marks for us. With a dinner meeting in the same building complex, we debated between the Douglas and JW Marriott, and I'm glad I chose the Douglas, as suggested by others. Exploring the area, losing $10 at the casino, and the overall stay were enjoyable. The only persistent inconvenience was the reception being on a different floor than the entrance lobby.
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Confusing and underwhelming
1/5
·
ajappert on Oct 30, 2023
The trip started terribly with no indication of where to park with no direction from Staff. It’s like a Vegas Casino maze of buildings and congestion. DO NOT STAY HERE . The front desk staff was unhelpful with directions etc. I met other customers in the elevators who were equally as lost. Paid $300 a night for a shoebox with a confusing parking scenario. So incredibly disappointing
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